Privacy Policy

The Wah! Foods website, ordering experience, store locator, forms, and related digital services are operated by UniFood Delights Private Limited. In this policy, We / Us / Our refers to UniFood Delights Private Limited and Wah! Foods, while You / Your refers to users of our platform. This Privacy Policy explains how information is collected, used, stored, shared, and protected when you browse our website, find a store, submit a form, create an account, or place an order through features operated directly by Wah! Foods. By using the platform or providing information, you acknowledge this policy. If you do not agree, please do not provide personal information or use features that require it.

Depending on the feature used, we may collect your name, phone number, email address, delivery address, city, PIN code, account preferences, order details, support messages, form submissions, device and browser information, approximate location, and transaction references. Payment credentials are processed by authorised payment gateways. Wah! Foods does not require customers to share card PINs, UPI PINs, OTPs, or full card credentials with our staff or support channels.

Our platform may collect and store a phone number for account verification, order updates, customer support, service notifications, and communications you have requested. We use phone numbers only for legitimate platform and service purposes, subject to applicable law and your communication preferences.

Information may be used to operate accounts, process direct orders, identify a nearby outlet, respond to enquiries, manage bulk-order requests, improve menus and services, prevent fraud or misuse, maintain platform security, meet legal obligations, and communicate important service updates. Orders placed on third-party marketplaces such as Swiggy or Zomato are also governed by that marketplace's privacy practices.

We use appropriate administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, or destruction.

By using our services, you consent to the collection and use of phone number information as described in this policy. You may withhold consent by choosing not to provide that information, although some features may then be unavailable.

We may update this Privacy Policy to reflect changes in data practices, legal requirements, or service improvements. Material modifications will be communicated through our website or services. Information already collected will continue to be handled consistently with the policy under which it was collected, subject to applicable law.

We may use cookies or similar tools to improve responsiveness and understand user interests. Unless you voluntarily identify yourself, a cookie does not tell us who you are. A cookie can contain information you supply but cannot read data from your hard drive. Third-party services may set their own cookies, which are outside our control. Our servers may automatically collect limited connection information, including IP address, to deliver requested pages, tailor services, measure traffic, and understand general visitor locations. An IP address does not by itself identify you personally.

This policy describes practices for our website and services. Links to third-party websites may be provided for convenience, but those sites are outside our control and we are not responsible for their privacy practices or your use of them.

We may disclose personal information when required by law, a court, or a government authority for identity verification, prevention, detection, investigation, prosecution, or punishment of offences. Such disclosures are made in good faith where reasonably necessary to comply with law. Information may also be processed by group companies, officers, employees, and authorised service providers on our behalf. We require such recipients to follow our instructions and appropriate confidentiality and security obligations.

We take reasonable measures against unauthorised access, alteration, disclosure, or destruction of data. These include reviews of collection, storage, and processing practices; access controls; encryption where appropriate; and physical safeguards. Information is stored within controlled systems with restricted access. No system or Internet transmission is completely secure, so we cannot guarantee absolute security. Information posted in public discussion areas may be available to anyone with Internet access.

Privacy questions, complaints, or suspected breaches may be reported to our designated contact. Company: UniFood Delights Private Limited Brand: Wah! Foods Website: wahfoods.com Email: Contact@wahfoods.com Phone: +91 62917 92092